Terms of service

Terms of Service

Overview

Welcome to LUNÉVA. Throughout this website, the terms “we,” “us,” and “our” refer to LUNÉVA.

LUNÉVA operates this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

Products

We strive to display our skincare products as accurately as possible. However, product colors and packaging may vary slightly depending on your screen settings.

All product descriptions and pricing are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order placed with us.

You agree to provide current, complete, and accurate purchase information for all orders made at LUNÉVA.

Pricing & Payments

All prices listed on our website are in INR (₹).

Prices may change without prior notice.

Payments are processed securely through trusted third-party payment gateways.

Shipping

We currently ship across India.

Delivery timelines may vary depending on location and courier partner delays.

LUNÉVA is not responsible for delays caused by courier services.

Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Please review our Refund Policy page before making purchases.

Intellectual Property

All content on this website including:

  • Logo
  • Product images
  • Branding assets
  • Product descriptions
  • Graphics
  • Website design

are the exclusive property of LUNÉVA and may not be copied without permission.

Product Disclaimer

Our skincare products are for cosmetic use only.

Results may vary from person to person depending on skin type and routine.

We recommend performing a patch test before use.

If irritation occurs, discontinue use immediately.

Privacy

Your personal information is governed by our Privacy Policy.

Third-Party Services

Our website may use third-party services such as:

  • Shopify
  • Razorpay
  • Shiprocket

We are not responsible for issues caused by third-party platforms.

Changes to Terms

We reserve the right to update these Terms at any time.

Contact Information

LUNÉVA
info@luneva.co.in
Mumbai, Maharashtra, India
+91 9136797849